Legal

Terms & Conditions

Effective date: 2026-09-29

These terms describe use of the Heat Pump Experts website and the optional text-message program operated by HEAT PUMP EXPERTS INC.

Website and estimates

Information on this website is general guidance. An estimate request does not create a service contract. Equipment, pricing, availability, and project scope are confirmed in a written proposal before work begins.

Optional service and marketing text messages

Heat Pump Experts, operated by HEAT PUMP EXPERTS INC, offers optional informational/service and marketing/promotional text messages. Service messages cover estimate requests, appointment scheduling, and service updates. Marketing messages may include our offers, discounts, and promotional updates. Messages may be sent using automated technology to the number you provide.

Our chat widget offers two separate, optional, unchecked consent boxes for these message categories. You may consent to either, both, or neither. The Contact page estimate form requests service-text consent only. Service consent does not authorize marketing texts. Consent is not a condition of purchasing goods or services or requesting an estimate.

Message frequency varies based on your requests and the message categories you select. Message and data rates may apply. Contact your wireless provider with questions about your messaging plan.

You may cancel our text-message program at any time by replying STOP. We will confirm your opt-out and send no further texts unless you opt in again. For assistance, reply HELP, call (925) 515-5859, or email info@heatpumpexperts.ai.

Mobile carriers are not responsible for delayed or undelivered messages.

Privacy

Our Privacy Policy explains how we handle information submitted through this website, including phone numbers and text-message consent.

Read our Privacy Policy.

Contact

Questions about these terms or our text-message program? Call (925) 515-5859.

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